Privacy Policy - skinlight.co.uk

At skinlight.co.uk (Skinlight Cosmetics Limited) we are committed to protecting your privacy. This Privacy Policy sets out our privacy practices for the skinlight.com website. Please take the time to review this Privacy Policy carefully as it tells you how your personal information will be treated by us.

By using the skinlight.com website (the “Site”) and our services, you unconditionally agree to be bound by this Privacy Policy.

Skinlight.co.uk wants to offer you the best possible internet experience; consequently, additional functions, features, products or services are incorporated into the Site from time to time. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.

Any questions regarding our Privacy Policy should be directed to Skinlight’s Privacy Policy Manager at info@skinlight.co.uk or alternatively see the Contact Us page on this Site.

WHAT DO WE COLLECT AND USE PERSONAL INFORMATION FOR?
IN ORDER TO:

  • Reply to your enquiries and requests for information;
  • Receive and process orders submitted by you;
  • Customise the service we provide to you;
  • Carry out our obligations in relation to any agreement you have with us;
  • Verify your identity;
  • Anticipate and resolve problems with any goods or services supplied to you;
  • carry out market research and tracking of sales data;
  • Send you newsletters, surveys or other information about our products and services by post, e-mail or SMS.
  • Publish on the Site, at our discretion, your Submission comments.

We may need to collect and process personal information about you including your name, age, address and contact details such as your telephone number and e-mail address. If you place an order with us, we will also ask for your payment details. We may ask you for this information through our Site, or via one of our telephone operators, or we may collect this information through your e-mail or other communications with us. Certain information is collected automatically, as described later in this Privacy Policy.

We may also ask you for other optional information such as what sort of device you use such as a mobile telephone or PDA or tablet, how you heard about our Site and what sort of subjects interest you. If you choose to give us this information, we will use it to help us to provide you with the best possible service that is personalised to your needs and preferences. Although we do not make it compulsory to give us every item of information we ask for, the more information you volunteer (and the more accurate it is), the better we can tailor our services for you.

LOG FILES/IP ADDRESSES
When you visit our Site, we automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. We use IP addresses to help us administer the Site and to collect broad demographic information for aggregate use. Your IP address is also logged when you make a purchase as a fraud prevention measure required by the payment gateway.

CREDIT AND DEBIT CARD INFORMATION
All orders are processed through our payment partners PayPal and are secured by Geo Trust. The process is very secure and your card details are encrypted and not stored on our systems. Our payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data.

KLARNA PAY LATER INFORMATION
In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement.

NON-PERSONAL INFORMATION
We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our Site. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Site. We may from time to time supply the owners or operators of third party sites from which it is possible to link to our Site with information relating to the number of users linking to our Site from their sites. You cannot be identified from this information.

INFORMATION PLACED ON YOUR COMPUTER
We may store some information (commonly known as a “cookie”) on your computer when you look at our Site. This information facilitates your use of our Site and helps us to understand how our Site is used. You can erase or block cookies from your computer if you want to, but certain Skinlight services may not work correctly or at all if you set your browser not to accept cookies.

Please refer to our Cookie Policy for detailed information.

IMPROVING OUR SERVICE
Staff from skinlight.com, or from our service providers, may contact you from time to time using the contact means you have supplied to us in order to get your views and comments on the service we provide to you.

INFORMATION ABOUT PRODUCTS AND SERVICES
It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time we may contact you using one of the contact methods you have provided, with details of our newsletters, surveys, products and services which we think may be of interest to you. If at any time you do not wish to receive these details, then send an e-mail message titled “unsubscribe” to info@skinlight.co.uk. Please note that active customers will continue to receive order and account communications from us.

KEEPING OUR RECORDS ACCURATE
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, or you would like to remove your published Submission from the Site you may do so at any time by using the Contact Us page on this Site.

SECURITY
You should be aware that the internet is an insecure environment. We have implemented technology and employee policies to help safeguard your privacy from unauthorised access and improper use. We will continue to update these measures, as appropriate, when new technology becomes available.

When you purchase goods on our Site, you will be automatically directed to a secure server site where the final checkout process is controlled by PayPal (www.paypal.com). You can view their policy here: https://www.paypal.com/cg/webapps/mpp/ua/privacy-prev - Skinlight.com will only pass information to PayPal via secure server software ("SSL") to encrypt and therefore protect ordering information. All personal data that you supply to PayPal shall be governed by PayPal’s data protection and privacy policy. Skinlight.com accepts no liability for any use made by PayPal of such personal data.

THIRD PARTY SITES
We cannot be responsible for the privacy policies and practices of other third party sites, or for advertisers on our site, even if you access them using links from our Site and we recommend that you check the policy of each site you visit. In addition, if you linked to our Site from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and we recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.

Unless expressly stated, we are not agents for these third party sites or for any third party advertisers on our Site, nor are we authorised to make representations on their behalf.

TRANSFERRING YOUR PERSONAL INFORMATION OUTSIDE THE EUROPEAN ECONOMIC AREA
We may need, as part of the services offered to you though our Site, to communicate your details outside the European Economic Area (“EEA”). By way of example, this may happen as our servers are located in a country outside of the EEA or one of our service providers is located in a country outside of the EEA.

We are obliged to satisfy ourselves before transferring your information to a country outside the EEA that it provides adequate protection for your data protection rights. The EEA comprises of the EU countries and Norway, Iceland and Liechtenstein. Countries outside the EEA may not have similar data protection laws to the EEA.

If we do transfer your information outside of the EEA in this way, we will take reasonable steps to ensure that your privacy rights continue to be protected.

Our Site is hosted on servers located in the USA.

DISCLOSING YOUR INFORMATION TO OTHERS
Other than the disclosures referred to in this policy, we will not disclose any personal information without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court Order or for the purposes of prevention of fraud or other crime).

We will only disclose and/or transfer your personal information to a third party either as part of a reorganisation or a sale of the assets of a skinlight.com, or having ensured that steps have first been taken to ensure that your privacy rights continue to be protected.

CONTACTING US
If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an e-mail to us at info@skinlight.co.uk. You are entitled to ask for a copy of the information we store about you (for which we may charge a small fee) and can ask for that information to be corrected or erased where appropriate.

Skinlight Cosmetics Ltd, a company registered in England and Wales, whose registered office is at:
3 VICTORIA PLACE, LOVE LANE, ROMSEY, SO51 8DE

Our company registration number is 05140270.
Our VAT registration number is 835683106

We have implemented Google Analytics features based on Display Advertising  (Google Analytics Demographics and Interest Reporting). You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings. In addition, you can use the Google Analytics Opt-Out Browser Add-on to disable tracking by Google Analytics. We will use the data provided by Google Analytics Demographics and Interest Reporting to develop the site and content around our users’ interests.

 

Privacy Policy

 

Effective: October 2, 2024

 

About Us

 

“We”, “us” or “our” means Skinlight Cosmetics Ltd, with its principal place of business located at BRACKMILLS IND ESTATE LILIPUT ROAD NORTHAMPTON Northamptonshire GB NN4 7DT.

 

About This Privacy Policy

 

Your privacy is important to us, so we’ve developed this Privacy Policy, which explains how we collect, use, and disclose your personal information. We collect personal information when you use our website(s), mobile apps, and other online and offline products, services and experiences (collectively, the “Services”). Please take a moment to read through this Policy in its entirety.

 

If you have any questions, concerns or complaints regarding this Privacy Policy or how we use your personal information please contact us via e-mail at info@skinlight.co.uk.

 

What Personal Information We Collect and How We Collect It? 

We collect personal information that you provide directly to us: 

Contact information. If you sign up to receive our newsletter, emails, or text messages from us, we will collect your name, email address, mailing address, phone number, and any other information needed to contact you about the Services.

Payment information. To order products or services through the Services, you will need to provide us with payment information (like your bank account or credit card information). Please note that your financial information is collected and stored by a third party payment processing company. Use and storage of that information is governed by the third party payment processor’s applicable privacy policy.

Survey information. You may provide us with other personal information when you fill in a form, respond to our surveys or questionnaires, provide us with feedback, participate in promotions, or use other features of the Services.

How We Use Your Personal Information?

We use the personal information we collect for the following reasons:

  • To send you our newsletter, or other information or marketing about our Services that you think may be of interest to you.

  • To reply to your questions, inquiries, or customer service requests or to send you notices, updates, security alerts, or support and administrative messages.

  • To provide you with information about the Services that you request from us or which we feel may interest you.

  • To monitor and analyze trends, usage and activities in connection with our Services and to improve the Services.

  • To facilitate contests, sweepstakes and promotions, and to process entries and provide prizes and rewards.

  • To detect, investigate and prevent fraudulent transactions and other illegal activities on the Services and to protect the rights and property of us and our customers.

  • To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection.

 

How We Share Your Personal Information?

We may share your personal information in the following ways:

  • With vendors, consultants, and other service providers who process your personal information on our behalf when they provide services to us, for example data analytics, research, marketing and financial services.

  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.

 

We may be legally required to disclose or share your personal information without your consent in some circumstances, for example to comply with a court order or law enforcement. In such circumstances, we will only disclose your personal data if we have a good-faith belief that such sharing is required under applicable legal obligations.

Your Marketing Choices

When you sign up for a promotion like a sweepstakes, or subscribe to our newsletter or marketing/promotional messages, we use your personal information to help us decide which products, services and offers may be of interest to you.

We will send marketing messages to you if you have asked us to send you information, bought goods or services from us, or if you provided us with your details when you entered a competition or registered for a promotion. If you opt out of receiving marketing messages, we may still send you non-promotional emails. We will ask for your consent before we share your personal information with any third party for their direct marketing purposes.

You may unsubscribe from marketing messages through a link we include on messages we send you. You can also ask us to stop sending you marketing messages at any time by contacting us at: info@skinlight.co.uk.

 Retention of Your Data and Deletion

Your personal information will not be kept longer than is necessary for the specific purpose for which it was collected. 

When we decide how long we will keep your information we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, why we need it, and any relevant legal requirements (such as legal retention and destruction periods).

 

The foregoing will, however, not prevent us from retaining any personal information if it is necessary to comply with our legal obligations, in order to file a legal claim or defend ourselves against a legal claim, or for evidential purposes.

 

International Transfers

 

We will ensure that any transfer of personal information to countries outside of the United States will take place pursuant to the appropriate safeguards.

 

Changes to This Privacy Policy

From time to time, we have the right to modify this Privacy Policy. We’re likely to update this Privacy Policy in the future and when we make changes. Please come back and check this page from time to time for the latest information on our privacy practices.

Contact Us

If you have questions or concerns about the information in this Privacy Policy, our handling of your personal information, or your choices and rights regarding such use, please do not hesitate to contact us at:

 

Skinlight Cosmetics Ltd

BRACKMILLS IND ESTATE LILIPUT ROAD NORTHAMPTON Northamptonshire GB NN4 7DT

info@skinlight.co.uk

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